Privacy Policy

TL;DR – Privacy in Plain English

At Clear Cut Leadership, your privacy matters. Here’s the short version of how we handle your data:

• We only collect the information we need – usually your name, email, phone, and anything you share with us.
  
  
• We use your data to provide our services, improve your experience, and (if you’ve agreed) send you updates or news.
  
  
• We use cookies (via Webflow) to keep the site working and to learn how people use it. You can say yes or no to optional cookies.
  
  
• We sometimes share data with trusted partners who help us run our site (like Webflow, Afundi, or analytics providers). We don’t sell your data.
  
  
• We keep your data safe and only as long as necessary – normally up to 5 years.
  
  
• You’re in control: you can ask to see, correct, delete, or move your data at any time. Just email damien@clearcutleadership.com.
  
  
• If you’re ever unhappy with how we handle your data, you can contact the ICO (the UK regulator).
  
  

That’s it. Simple, clear, and designed to respect your privacy.

Privacy and Cookie Policy

Last updated: 10 September 2025

1. About Us

1.1 We, Quantum Connection Limited (trading as Clear Cut Leadership), are committed to protecting your privacy and personal data. This Privacy and Cookie Policy (the Privacy Policy) explains how we collect, use, disclose, and safeguard your information when you visit our website at www.clearcutleadership.com (our site).

1.2 Under data protection law, we are a data controller. This means we determine the purposes and means of processing your personal data. We are registered with the Information Commissioner’s Office (ICO) under registration number R530896.

1.3 This Privacy Policy also describes the steps we take to protect your personal data and how you can exercise your rights under data protection law.

2. Changes to this Privacy Policy

2.1 We may occasionally update this Privacy Policy. When we do, we will revise the “last updated” date above. Please review this Privacy Policy regularly to stay informed about how we are protecting your data.

3. Collection of Information

3.1 By visiting our site and submitting personal data, this Privacy Policy will apply.

3.2 The personal data we collect may include:

• your name;
  
  
• company/organisation name;
  
  
• email address;
  
  
• phone number;
  
  
• postal address;
  
  
• your preferences in relation to our services;
  
  
• any communication you send to us;
  
  
• any other data you may submit to us via the site from time to time.
  
  

3.3 You are not required to provide personal data, but if you choose not to, we may not be able to provide you with the services you request.

3.4 We may also collect information about how you use our site (including cookies and analytics data).

3.5 We do not knowingly collect special category data (e.g. health, race, religion) or children’s data (under 16 years). Our site is not intended for children.

4. How is Your Personal Data Used?

We will only use your personal data where we have a lawful basis under Article 6 of the UK GDPR. The purposes and lawful bases include:

• Contract: to provide you with the services you have signed up for, including access to corporate documentation, resources, and communications.
  
  
• Consent: to send newsletters, recommendations, or marketing communications (where you have opted in).
  
  
• Legitimate Interests: to improve our site, personalise your experience, prevent fraud, and develop our services (we balance these interests against your rights).
  
  
• Legal Obligation: where disclosure is required by law, court order, or government authority.
  
  

5. With Whom is Your Personal Data Shared?

5.1 We may share your personal data with trusted third parties, including:

• Webflow (website hosting and cookie management);
  
  
• Afundi (website development partner);
  
  
• IT service providers who support our website and systems;
  
  
• analytics and marketing platforms (with your consent);
  
  
• professional advisers (legal, financial, business).
  
  

5.2 We may also disclose aggregated, anonymised data (which does not identify you) for research or reporting purposes.

5.3 In rare cases, we may be required by law or regulation to disclose personal data (e.g. legal claims, regulatory investigations).

5.4 In the event of a reorganisation, merger, or sale of our business, your personal data may be transferred to the new entity.

6. International Transfers

6.1 We will not transfer your personal data outside the European Economic Area (EEA) or UK unless safeguards are in place to protect your data.

6.2 We may transfer data to the Isle of Man, which is recognised as providing adequate protection under EU/UK data protection law.

7. Use of Cookies

7.1 Our site uses cookies and similar technologies. These may include:

• Essential cookies: required for security and site functionality;
  
  
• Analytics cookies: to understand how our site is used and improve performance;
  
  
• Advertising cookies: to deliver relevant promotions (with your consent).
  
  

7.2 When you first visit our site, you will be asked to consent to the use of non-essential cookies via our cookie banner, powered by Webflow. You can withdraw consent at any time by adjusting your browser settings or cookie preferences.

7.3 For more information about cookies and how to disable them, visit the ICO website.

7.4 We partner with Microsoft Clarity and Microsoft Advertising to capture usage data for analytics and optimisation. You can review how Microsoft uses your data in the Microsoft Privacy Statement.

8. Security

8.1 We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

8.2 Access to your data is restricted to staff and service providers who require it for business purposes.

8.3 You are responsible for keeping your login credentials confidential.

9. Retention

We will retain your personal data only for as long as necessary for the purposes described in this Privacy Policy:

• While you remain a client or service user;
  
  
• Up to 5 years after your last interaction with us;
  
  
• Longer where required by law or for legitimate business/legal reasons.
  
  

10. Your Rights

Under data protection law, you have the following rights:

• Access – to request a copy of your personal data;
  
  
• Portability – to receive your data in a machine-readable format and transfer it to another controller;
  
  
• Rectification – to have inaccurate data corrected;
  
  
• Erasure – to request your data is deleted in certain circumstances;
  
  
• Restriction – to limit processing of your data;
  
  
• Objection – to processing based on legitimate interests or for direct marketing;
  
  
• No Automated Decisions – to object to automated decision-making;
  
  
• Complaint – to lodge a complaint with the ICO (www.ico.org.uk).
  
  

10.1 If you make a rights request, we may require proof of identity.

10.2 Requests are normally free of charge. However, we may charge a reasonable fee where requests are manifestly unfounded, excessive, or for additional copies.

10.3 To exercise your rights, please contact us at:

📧 damien@clearcutleadership.com

11. Links to Other Websites

Our site may contain links to external websites. We are not responsible for the content, security, or privacy practices of other sites.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

📧 damien@clearcutleadership.com

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

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